TERMS OF SERVICE
Tywin Labs LLC
Effective Date: June 20, 2026
By accessing or using the Tywin Labs LLC website, products, or services (collectively, the “Services”), you (“User” or “you”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms in their entirety, you must immediately cease all use of the Services.
These Terms constitute a legally binding agreement between you and Tywin Labs LLC, a limited liability company (“Company,” “we,” “us,” or “our”). We reserve the right to modify these Terms at any time. Your continued use of the Services following any modification constitutes acceptance of the revised Terms.
You represent and warrant that you are at least 18 years of age, have the legal capacity to enter into binding contracts, and are not prohibited from using the Services under applicable law. If you are accessing the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
Tywin Labs LLC operates a product website through which Users may browse, purchase, and receive products (“Products”). All product descriptions, pricing, availability, and specifications are subject to change without notice. The Company reserves the right to discontinue any Product at any time.
Product images are for illustrative purposes only. Actual Products may differ in appearance, color, dimensions, or packaging. The Company does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
By placing an order, you agree to provide accurate, current, and complete purchase and account information. The Company reserves the right to refuse or cancel any order at its sole discretion, including orders that appear fraudulent or that cannot be fulfilled.
All prices are listed in U.S. dollars and are exclusive of applicable taxes and shipping unless otherwise stated. Payment must be received in full prior to shipment. The Company is not responsible for delays caused by payment processing issues, incorrect shipping addresses, or circumstances beyond its control.
All content on the website, including but not limited to text, graphics, logos, images, product designs, software, and compilations, is the property of Tywin Labs LLC or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Services without the prior written consent of the Company.
You agree not to use the Services to:
THE SERVICES AND ALL PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
TYWIN LABS LLC DOES NOT WARRANT THAT (A) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; (C) ANY ERRORS IN THE SERVICES WILL BE CORRECTED; OR (D) THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. TO THE EXTENT SUCH WARRANTIES CANNOT BE EXCLUDED, THEY ARE LIMITED TO THE MINIMUM SCOPE AND SHORTEST DURATION PERMITTED BY APPLICABLE LAW.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TYWIN LABS LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT TYWIN LABS LLC HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL CUMULATIVE LIABILITY OF TYWIN LABS LLC ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO TYWIN LABS LLC IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
You agree to defend, indemnify, and hold harmless Tywin Labs LLC and its members, managers, officers, employees, agents, affiliates, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:
All sales are subject to the Company’s then-current Return and Refund Policy, which is incorporated herein by reference. To the fullest extent permitted by law, Tywin Labs LLC’s liability for defective Products shall be limited to repair, replacement, or refund of the purchase price, at the Company’s sole discretion.
The Company is not liable for any damages, injuries, or losses arising from the misuse, alteration, improper installation, or use of Products in a manner inconsistent with provided instructions or warnings.
The Services may contain links to third-party websites, services, or resources. Tywin Labs LLC has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services. We do not warrant or make any representations concerning the accuracy, likely results, or reliability of such third-party content. Access to third-party sites is at your own risk.
Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the collection and use of your information as described in the Privacy Policy. In the event of any conflict between these Terms and the Privacy Policy, these Terms shall control with respect to liability limitations.
These Terms and any dispute arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the state in which Tywin Labs LLC is registered, without regard to its conflict of law provisions. Subject to the binding arbitration agreement in Section 14 below, you consent to the exclusive jurisdiction of the state and federal courts located in that state for any matters not subject to arbitration.
THIS SECTION REQUIRES YOU TO ARBITRATE DISPUTES WITH TYWIN LABS LLC AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF. BY AGREEING TO THESE TERMS, YOU AND TYWIN LABS LLC ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION.
You and Tywin Labs LLC (each a “Party” and collectively the “Parties”) agree that any dispute, claim, or controversy of any kind arising out of or relating to: (a) these Terms or the breach, termination, enforcement, interpretation, or validity thereof; (b) your access to or use of the Services at any time; or (c) any Products purchased or obtained through the Services (collectively, “Disputes”) shall be resolved exclusively by final and binding arbitration, rather than in court, except as set forth in Section 14.7 (Exceptions) below.
The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this arbitration agreement. This arbitration agreement shall survive termination of these Terms.
Before initiating arbitration, the Parties agree to first attempt to resolve any Dispute informally. The Party seeking to initiate arbitration must send written notice to the other Party describing the Dispute in reasonable detail and the relief sought (“Notice of Dispute”). You must send your Notice of Dispute to legal@tywinlabs.com. Tywin Labs LLC will send its Notice of Dispute to the email address or physical address associated with your account.
The Parties shall negotiate in good faith for sixty (60) days following receipt of the Notice of Dispute (the “Informal Resolution Period”). If the Dispute is not resolved within the Informal Resolution Period, either Party may initiate arbitration. Compliance with this informal resolution requirement is a prerequisite to initiating arbitration, and failure to comply shall be a defense to any arbitration demand.
Arbitration shall be administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules (for consumer disputes) or Commercial Arbitration Rules (for business disputes), as applicable, then in effect (the “AAA Rules”), except as modified by these Terms. The AAA Rules are available at www.adr.org. If AAA is unavailable or unwilling to administer the arbitration, the Parties shall agree on a substitute arbitration administrator, or a court of competent jurisdiction shall appoint one.
The arbitration shall be conducted by a single, neutral arbitrator. The arbitrator shall have exclusive authority to resolve all threshold arbitrability issues, including whether these Terms are applicable, enforceable, or unconscionable, and any defense to arbitration including waiver, delay, or laches. The arbitrator’s award shall be final, binding, and non-appealable, except as provided by the Federal Arbitration Act, and may be entered as a judgment in any court of competent jurisdiction.
For claims totaling less than ten thousand U.S. dollars ($10,000), arbitration shall be conducted solely on the basis of written submissions unless either Party requests a telephonic or video hearing, or the arbitrator determines a hearing is necessary. For claims of $10,000 or more, the AAA Rules shall govern the hearing format and location. The arbitration may be conducted remotely via telephone or videoconference at the request of either Party.
Payment of all filing, administration, and arbitrator fees shall be governed by the applicable AAA Rules. If the arbitrator finds that your Dispute is not frivolous, Tywin Labs LLC will pay your portion of AAA filing fees for claims not exceeding $10,000. Each Party shall bear its own attorneys’ fees and costs, unless the arbitrator determines that a claim or defense was frivolous or brought in bad faith, in which case the arbitrator may award attorneys’ fees and costs to the prevailing party.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL DISPUTES SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS ONLY, AND NOT AS A CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE ACTION. THE ARBITRATOR SHALL HAVE NO AUTHORITY TO COMBINE CLAIMS OF MULTIPLE CLAIMANTS OR TO OTHERWISE PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.
You and Tywin Labs LLC each expressly waive any right to a trial by jury for any Dispute covered by this arbitration agreement. If for any reason a Dispute proceeds in court rather than arbitration, you and Tywin Labs LLC each waive any right to a jury trial.
If the class action waiver in this Section is found to be unenforceable with respect to a particular claim or set of claims, then only those claims shall be severed and may proceed in court; all other claims shall remain subject to arbitration.
Notwithstanding the foregoing, either Party may bring an individual action in small claims court for Disputes that qualify, so long as the action remains in small claims court and is not removed or appealed to a court of general jurisdiction. In addition, either Party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened: (a) infringement, misappropriation, or violation of a Party’s intellectual property rights; (b) unauthorized access to or disclosure of confidential information; or (c) irreparable harm for which money damages would be an inadequate remedy. Seeking such relief shall not be deemed a waiver of either Party’s right to arbitrate the underlying Dispute.
You have the right to opt out of this binding arbitration agreement within thirty (30) days of first accepting these Terms by sending written notice to Tywin Labs LLC at legal@tywinlabs.com with the subject line “Arbitration Opt-Out” and including your full name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out of arbitration does not affect the validity of any other provision of these Terms. If you opt out, all Disputes shall be resolved in a court of competent jurisdiction pursuant to Section 13.
If any part of this Section 14 is found to be unenforceable, that part shall be severed, and the remainder of Section 14 shall continue in full force and effect, except that if the class action waiver in Section 14.6 is found unenforceable in its entirety, this entire Section 14 shall be null and void and all Disputes shall be resolved in court pursuant to Section 13.
Tywin Labs LLC shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authority, fire, flood, earthquake, natural disasters, strikes, pandemics, supply chain disruptions, or failure of third-party service providers.
If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
No waiver by the Company of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition, and any failure by the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
These Terms, together with the Privacy Policy and any other policies or agreements expressly incorporated herein, constitute the entire agreement between you and Tywin Labs LLC with respect to the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.
If you have any questions about these Terms of Service, please contact:
Tywin Labs LLC
Legal Department
Email: admin@tywinlabs.com
Website: www.tywinlabs.com
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.